Privacy Policy


Information concerning the processing of personal data, in accordance with article 13 of Legislative Decree no. 196/20003

In accordance with D.Lgs. June 30, 2003, No. 196 and subsequent changes, we hereby supply you all due informations concerning the purposes and methods for your personal and sensitive data processing in our possession.
This information is not valid for other web sites which might be visited through links contained in all the web sites of data controller’s domain name. The data controller shall not be considered responsible for third parties’ web sites.
This privacy policy is given pursuant to art. 13 d. lgs. 196/2003 and it’s inspired also to Recommendation n. 2/2001 adopted by Data Protection European Authorities on the 17th of May 2001, in order to identify minimum requirements for on line personal data collection, and in particular, methods of data processing, terms and nature of underwriting, and also in deference to European Directive 2002/58/CE, updated with Directive 2009/136/CE related to Cookies.

1. DATA CONTROLLER, pursuant to Article 28 of Italian Data Protection Code is Help In Rome Srl - with Headquarter in via Flaminia, 354 - 00196 Roma, in person of its legal representative.

DATA PROCESSOR, pursuant to Article 29 of the Italian Data Protection Code is Help In Rome Srl.

The personal data treatments are carried out at Data Controller’s Headquarter and at identified Third parties’ headquarters.


Personal data and identification data.
Personal data shall mean any information related to natural person that is or can be identified, even indirectly, by reference to any other information, including a personal identification number . Identification data shall mean personal data allowing a subject to be identified directly (for example, name, surname, place and date of birth, address, email address, telephone number, etc.).

Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. These pieces of information are not collected to be associated with identified interested parties, but, through elaborations and associations with data held by third parties, due to their own nature, may allow the user’s identification.
This data category shall including IP addresses or computers’ domain names used by users who surf the present website, the URI-mapped addresses (URI stands for Uniform Resource Identifier) of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (successful, error, and so on) and other parameters related to the operating system and to the computing environment of the user.
These data are exclusively used in order to obtain anonymous statistics related to website’s use and to control the correct functioning. These data are immediately delete after processing.

Judgment defence

The User's Personal Data may be used by the Data Processor for legal defense in judgment or in the preparatory phases of the judgment, in order to defense Data Processor’s rights in case of improper use of this website or to solve matters related to an improper use of services provided by the Data Processor.
The data could be used to determine the responsibility in case of computer crimes against the website.

Maintenance - The User's Personal Data may be treated with additional methods and objectives related to system maintenance.

Data provided voluntarily by the user
Sending explicit voluntary and optional emails to the addresses listed on the present website entails the subsequent acquisition of the sender email address , necessary to reply to the user’s request, and also of any other personal data.

Specific policies – Specific policies related to specific matter may be present in the different pages of the present website, in connection with particular services or processing of data provided by the user.

The specific policy regarding cookies is available to the following link: cookies policy.


A) Voluntarily-provided personal and sensible data shall be processed for following purposes, unless otherwise notified:
- to surf the current internet website;
- to fill in the forms available in the present website in order to submit quotation request, contact request or to send your CV application;
- to fill in the forms in order to perform on line booking procedure;
- for administrative and accounting activities in general. Data processing for administrative and accounting purposes are those related to organizational, administrative, financial and accounting activities regardless of the nature of data processed. In particular, internal organizational activities, those following contractual obligations’ fulfilment and information activities are related to these purposes.

B) Personal data provided by filling in the forms in Data Controller websites or others contact forms (e.g. name, surname, e-mail address) will be processed, with your prior consent, by Data Controller and/or Data Processor for promotional, commercial purposes, also through mailing list subscription for newsletter service.

The personal data processing will be carried out by electronic, automated and / or manual instruments, with methods and tools to ensure maximum security and confidentiality, by persons authorized to do so in compliance with the requirements of Art. 31 and following of D. Lgs 196/03. The personal data will be kept for a period not exceeding the purposes for which the data were collected and subsequently processed.

The personal data to be processed will be treated confidentially and will not be diffused. Your data may be shared with companies contractually involved with Help In Rome Srl, within the European Community, pursuant to Legislative Decree No. 196/2003, article 42, in order to comply with contractual obligations or related purposes. Furthermore, these data may also be disclosed to following third parties:
- entities that provide services for the management of the information system used by Help In Rome Srl and the telecommunications networks, including e-mail service, newsletter service and website service management;
- firms or companies which provide assistance and advice;
- competent authorities who enforce the law and/or regulations promulgated by public bodies, on request.
The above mentioned entities shall act as Data Processor or may perform their tasks fully independently, as if they were the Data Controller. The list of potential Data processor list is constantly updated and it is available at Help In Rome Srl headquarters - via Flaminia, 354 - 00196 Roma. Any further communication or data diffusion shall be possible only with your explicit prior consent.

With exception of what above specified concerning navigation data, the user is free to provide personal data. The provision of personal data for the above mentioned A) purpose is necessary and the eventual non-submittal of personal data for this purpose may results the impossibility to get the required service.
The prior consent for data processing related to B) purpose is optional and the refuse and/or non submittal of personal data for this purpose won’t affect data processing for A) purpose.

You can exercise your rights according to articles 7, 8, 9 and 10 of Legislative Decree no. 196 of 30th June 2003, by contacting the Data Controller, or the Data Processor at the following telephone number +39 06 3611998 or by sending an email to
You have the right, at any time, to obtain confirmation of the existence of your data and ask for their content and origin, verify their accuracy or request their integration or updating , or correction (Article 7 of the Italian Data Protection Code). For the purposes of this Article you can ask the cancellation, the transformation into anonymous form or the arrest of the personal data processed in contravention of the law, and you can oppose for legitimate reasons to their treatment.
In case you’ll contact the Data Controller you are required to provide your email address, name, address or phone number, in order to allow the Data Controller to manage your request.

The Data Controller reserves the right to modify, update, add or remove portions of the current Privacy Policy at his discretion and at any time. We encourage you to periodically review this page for the latest informations on our privacy practices. To make this review easier for you, our privacy statement will contain the date of the publication on the website and updating. Using the website, after the changes post, will mean silent acceptation of the privacy policy.

Our webpages may contain Social Networks (i.e. , managed by Facebook Inc. , 1601 S. California Ave , Palo Alto, CA 94304 , U.S.A. ( "Facebook ").
In case you visit one of our webpages in witch this kind of plug-in is included, your internet browser directly connects with the Social Network and plug-in will be displayed on the screen thanks to the connection with the browser . Before using these plug - in please we invite you to check for Social Network privacy policies, available on their official pages.


1. Purpose
The website (the "Site") owned by Groupe Valadier (the "Company") is subject to these usage conditions. To use the services offered on the Site, the User must accept these Conditions by clicking the "I agree" button on this web page. If the User does not accept these Conditions, he/she will not be able to use this Site or take advantage of the services offered. The Company reserves the right to change these Conditions at any time. Once the User has received notification of the changes to these Conditions, he/she may give notification of acceptance or terminate the agreement. If the User does not give notification of acceptance within 5 days of receiving the notice referred to above, the new conditions will be deemed accepted and fully effective.
The term "User" used below indicates the natural and legal persons using the Site for any reason.

2. Using the Site
The Site may be used only for the purposes authorized by law.
The Company prohibits the following methods of use of the Site, and all Users agree not to use the Site in this way:
(a) insertion of incomplete, false or inaccurate personal information;
(b) cancellation or modification of Material, as defined in point 3 below;
(c) use of any device, software or routine that may interfere with the functionality of the Site or with any activities conducted on the Site;
(e) take any action that imposes an unreasonable or disproportionately large load on the Site;
(f) disclose or share the password with third parties or use the password for any unauthorized purpose;
(g) except as otherwise provided in these Conditions, using or attempting to use search engines, software or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or explore this Site;
(h) attempt to decipher, decode, disassemble or reconstruct the contents of the software used to build the Site.
In general, Users must not violate or try to violate the security system of the Site. Violations of system security measures may result in civil or criminal liability. The Company will, therefore, inform the competent authorities about behaviours that could lead to a violation of criminal or civil laws and may, if required, cooperate with law enforcement authorities in prosecuting Users who are involved in such violations.
The User agrees not to sell or assign its rights or obligations deriving from these Conditions. The User also undertakes not to make any unauthorized commercial use of the Site.

3. Materials
The text, graphics, images, logos, icons, software and any other materials on this Site (the "Materials") are legally protected by both Italian and international laws and regulations on the intellectual and industrial property. Non-authorised use of the Materials may constitute a violation of intellectual property right laws.
The User is not authorized to sell, modify, reproduce, display, publicly use, distribute, or otherwise use the Material in any other manner, for commercial or, in any case, public purposes. The User also agrees to not commercially exploit the services offered on the Site or access to it.
Copying or changing the HTML code written by the Company for the Site pages is in no way allowed. This code is protected by the Company's copyrights.
The User acknowledges that the Material could contain inaccuracies or typographical errors.

4. User Obligations
The User is responsible for the consequences that may result from insertion of data, information and materials of any kind on the Site. The User undertakes to: (a) not post material that infringes the privacy of others; (B) misrepresent his/her identity and (c) not to upload, send by e-mail, or otherwise transmit any material that contains viruses, Trojan horses, worms, time bombs, cancelbots or any other computer code, files or programs created to interrupt, destroy, limit the functioning of any third party computer software or hardware or telecommunications systems.
The Company reserves the right to expel Users and to prohibit subsequent access to the Site if Users are guilty of violating contractual terms or the law.

5. User Personal Details
When the User accesses the registration process on our Site, he/she is prompted to provide the Company with certain personal data. Concerning the processing of Personal Data by the Company, the User is asked to refer to the Privacy Policy of In this regard, we point out that the consent to the processing of personal data for purposes related to the services provided on the Site, is a requirement for registration on and to use the services offered by the Site.

6. Account and Password
During the registration process, the User is asked to enter a password and account designation (user id). The User is exclusively responsible for keeping the account password and username confidential and, therefore, the User is exclusively liable for any activities occurring through the use of the password or username of the account. The User undertakes to promptly inform the Company of any non-authorised use of his/her password.

7. Liability of the Company
Furthermore, we wish to inform the User that the Material could contain inaccuracies or typographical errors. The Company does not guarantee the accuracy, reliability, completeness or timeliness of the information contained on the Site or in the Materials. The Company acts as a simple interface for the distribution and on-line publication of the information and data entered and has no obligation to assess the communications, data and information entered.
Moreover, it should be noted that changes are periodically made to the Site and this could occur at any time and could also result in interruptions to the Site.
The User acknowledges that the Company may not be held liable for any damages, whether contractual or extra-contractual, resulting from activation or use of the services offered on the Site and/or interruptions to the functioning of the Site caused for whatever reason. This may include including faults on telephone lines, electricity, and overload or interruptions to worldwide or international networks.

8. Indemnity clause
The User declares and guarantees to indemnify and hold the Company, its representatives and its employees harmless from any obligation that may arise against them in connection with the use of the Site and the Material by the User or from the violation of these Conditions of Use.

9. Links to other sites
The Site may contain links to other sites. The Company is in no way responsible for the contents of these sites: therefore, the Company does not make guarantees regarding the content or accuracy of material on the sites above. If the User decides to access sites that are linked to, this access will occur under the User’s exclusive liability.

10. Duration and termination of the relationship
The User acknowledges that the Company may, at its discretion, disconnect the User's password and account or interrupt the use of the service at any time, upon written notice by e-mail. Under Article 1456 of the Civil Code, the Company reserves the right to rescind this contract by written notice to be sent to the User via e-mail if the User breaches one of the obligations of these General Terms.

11. Applicable law and jurisdiction
Italian law regulates these General Conditions and the relationship between the Company and the User.
The competent Court of Rome will resolve any disputes arising from this contract.